Solutions > Arch Value Adds
Amplifying the customer experience at point-of-sale
Today’s shoppers increasingly look for a more convenient and efficient shopping experience. As such, the traditional till point has evolved from sales and tendering to a customer service platform that allows retailers to remain responsive to changing customer needs.
Arch Retail integrates with best-of-breed complementary software solutions at the till point to enhance customer experience. Full integration at point-of-sale (POS) minimises double transacting by the cashier, reducing human error and improving check-out efficiency. Likewise, Value Adds potentially bring more feet and repeat customers to your store.
Arch Value Adds features and functionality
Arch Retail integrates with best-of-breed complementary software solutions at the till point to enhance customer experience. Full integration at point-of-sale (POS) minimises double transacting by the cashier, reducing human error and improving check-out efficiency. Likewise, Value Adds potentially bring more feet and repeat customers to your store.
Arch Value Adds features and functionality
Full integration at POS:
Arch Value Adds at POS:
Value add partnerships
Through our Arch Software Assurance Program, working agreements with vetted specialist companies who share our values, ensures fully integrated, and best-of-breed complementary products and services. It not only adds value at POS but also across the broader operation.
- Enhances customer convenience
- Increases operational efficiency
- Heightens security
- Provides access to real-time data
- Improves overall profitability
Arch Value Adds at POS:
- Virtual airtime (prepaid airtime)
- Electronic funds transfer (EFT)
- Automated cash handling
- Loyalty/Rewards system
Value add partnerships
Through our Arch Software Assurance Program, working agreements with vetted specialist companies who share our values, ensures fully integrated, and best-of-breed complementary products and services. It not only adds value at POS but also across the broader operation.
Benefits:
- Customer convenience: By offering Value Added Services (VAS) directly at the point of sale, customers can complete multiple transactions in one place, making their shopping experience quicker and easier.
- Operational efficiency: Arch VAS minimises the need for double transactions, streamlines operations, reduces manual errors, and frees up staff to focus on other tasks.
- Security: Integrated VAS at POS enhances transaction security by ensuring that all services
are processed within a controlled and monitored system. - Access to real-time information: With VAS fully integrated into Arch Retail, you can access
real-time data, allowing for better decision-making and more responsive customer service. - Overall profitability: By attracting more customers and streamlining operations, VAS can contribute to increased sales and improved profitability for your business.
It is our strategy to partner with third parties, integrating best-of-breed technology – all of which is serviced and maintained by us.
For the convenience of the shopper, Masterpass which uses QR-code technology, is offered as an integrated payment solution at POS. For more information see link to Masterpass news article and video below.
