Competition Terms and Conditions

2.1 Entries open on the date this Competition is first published or communicated to entrants.

2.2 Entries close at 23:59 (SAST) on 23 October 2026 ("Closing Date"). Entries received after the Closing Date will not be considered.

2.3 Winners will be announced by no later than 30 October 2026.

3.1 To enter, leave a Google review for Arch Retail Solutions before the Closing Date.

3.2 Entry is free.

3.3 No purchase is necessary to enter or win.

3.4 Only one entry per person will be accepted.

3.5 Multiple reviews from the same person will be treated as a single entry.

3.6 Reviews that do not comply with these terms, or that cannot be linked to an identifiable, existing client, may be disqualified at the Promoter's discretion.

4.1 The Competition is open to existing clients of Arch Retail Solutions who are 18 years of age or older at the time of entry.

4.2 The Promoter will check reviews received and verify entrants against its CRM records. Entries that cannot be verified as belonging to an existing client will be disqualified.

4.3 Employees, directors and immediate family members of Arch Retail Solutions (including Spinnaker Software) and their appointed advertising and promotional agencies are not eligible to enter.

4.4 The Promoter reserves the right to request proof of identity, age and client status before awarding a prize.

5.1 There are three (3) prizes available, each consisting of one Takealot voucher to the value of R1,000 (One Thousand Rand).

5.2 Each winning entrant will receive one voucher. Prizes are not transferable, exchangeable or redeemable for cash.

5.3 Vouchers are subject to Takealot's own terms and conditions, which apply in addition to these terms and are outside the Promoter's control.

5.4 Should a prize become unavailable for reasons beyond the Promoter's control, the Promoter reserves the right to substitute the prize with one of equal or greater value.

6.1 Winners will be selected from all valid, eligible entries received before the Closing Date.

6.2 Winners will be announced by 30 October 2026. The Promoter will make reasonable efforts to identify and contact winners using the contact details held on its CRM.

6.3 If a winner cannot be reached, does not respond within 5 business days, or cannot be verified as an existing client, the Promoter reserves the right to select an alternative winner from the remaining valid entries.

6.4 The Promoter's decision regarding winner selection is final, and no correspondence will be entered into.

7.1 By entering, entrants consent to the Promoter using their name and, where applicable, image for reasonable promotional or marketing purposes related to this Competition, without further compensation.

7.2 Personal information collected for the purposes of this Competition, including for CRM verification, will be processed in accordance with the Protection of Personal Information Act (POPIA) and used solely for administering the Competition, unless the entrant separately opts in to further marketing communications.

7.3 The Promoter reserves the right to disqualify any entrant who is found to have entered fraudulently, breached these terms, misrepresented their client status, or engaged in conduct that undermines the fair running of the Competition.

7.4 The Promoter reserves the right to amend, suspend or cancel the Competition at any time, for reasons including but not limited to technical failure, fraud or circumstances beyond its reasonable control, without liability to entrants.

7.5 The Promoter accepts no responsibility for entries that are lost, delayed, misdirected or not received due to technical faults, network issues, or any cause beyond its reasonable control.

7.6 To the extent permitted by law, the Promoter, its directors, employees and agents accept no liability for any loss or damage arising from participation in this Competition or from acceptance or use of a prize.

7.7 These terms and conditions are governed by the laws of the Republic of South Africa. This Competition is subject to the applicable provisions of the Consumer Protection Act 68 of 2008.