Solutions > Arch Self Checkout
Redefining Retail with Self Checkout:
A New Standard for the Industry
Real-Time Monitoring for Smarter Retail Management
With an advanced cloud-based SCO monitoring software, retailers gain real-time insights into store performance, tracking critical activities at checkout, including:
- Interventions
- Transaction volumes
- Average basket size
- Cash vs. credit card usage
- Associate productivity
- System health
- Active SCO stations
- And more
Certain events can trigger alerts, notifying store associates, managers, or IT support for swift action.
Data-Driven Decisions for Improved SCO Performance
This data-driven visibility enables retailers to make informed decisions that enhance SCO efficiency and profitability. For example, identifying top items that frequently trigger interventions helps reduce fraud and optimize checkout flow.
Real-Time Dashboard & Detailed Analytics
The monitoring module offers a dynamic dashboard for a quick view of current issues and detailed reports that allow store benchmarking and historical data analysis.
Real-time Visibility
Proactively monitor the performance of your self-checkout systems
Proactive Problem Solving
Quickly identify and resolve problems and negative trends.
Benefits:
- Enhanced Customer Experience: Speeds up the shopping process, reducing wait times and making it convenient for customers to manage their own checkout
- Operational Efficiency: Minimises staff workload on the front end, allowing them to focus on customer service and other value-adding tasks
- Reduced Queueing Time: Allows customers to scan, bag, and pay independently, significantly reducing bottlenecks at peak times
- Improved Accuracy: Reduces the potential for manual entry errors, ensuring more accurate transactions
- Increased Throughput: With multiple Self-Checkout stations, stores can handle more customers in a shorter time, improving turnover rates
- Cost Savings: Helps cut down on labour costs by reducing the need for multiple cashiers, allowing for reallocating resources
- Data Insights: Collects real-time data on customer behaviour and product trends, enabling better inventory and store management
- Contactless Payment Options: Supports various digital and card payment options, aligning with customer expectations for a contactless experience
- Future-Ready: Reflects a modernised store approach, staying competitive in the market with advanced retail technology