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Streamlining Retail Procurement with Arch eReplenish

 

A leading retail chain managing a high volume of daily orders and supplier interactions leveraging Arch Retail Solutions to enhance operational efficiency. Like many in the industry, they faced common procurement challenges, from manual paperwork and delays to visibility gaps and frequent out of stock situations. Today, they process approximately 3,500 orders per month through Arch eReplenish, transforming their approach to purchasing and supplier collaboration.

After implementing Arch eReplenish, the client reported notable improvements across the board:

Reduced Out-of-Stocks

The ability to detect short-fills before delivery using the short-fill report enabled proactive action, significantly reducing shelf gaps.

Proactive Issue Resolution

Price rejections from suppliers are flagged before delivery, giving the team time to act and prevent fulfilment issues.

Faster, More Accurate Goods Receiving

For suppliers using eReplenish to send electronic invoices, goods receiving is faster and more precise, leading to reduced congestion at receiving bays and better resource allocation.

Enhanced Organisational Visibility

Real-time dashboard visibility across the organisation allows the head office to:

  • Identify stores that haven’t processed GRVs
  • Detect if suppliers have not received/delivered orders
  • Monitor procurement flow in real-time across all outlets
  • 3,500+ monthly orders processed on 400+ suppliers seamlessly via Arch eReplenish
  • Short-fill and price rejection visibility has a direct impact on availability
  • Electronic invoicing improves turnaround and reduces receiving bay bottlenecks
  • Dashboard insights enable smarter decision-making and faster issue resolution

Click here to learn more about how Arch eReplenish can transform your retail operations!

 
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